Privacy Policy

Our commitment

Pegasus Global Relocation and Properties treats private-client information with care and discretion. This notice explains how information submitted through this website may be used.

Information we receive

We may receive your name, email address, preferred location, timeline, service interests and any information you choose to add to an enquiry. Please do not submit passport, banking, health or other sensitive documents through the website form.

Purpose and legal basis

We use enquiry information to respond, assess how we may assist and arrange a consultation. Processing is based on your request for pre-contractual information and, where requested, your consent.

Website enquiry forms

Enquiries submitted through the homepages and contact pages in all available languages, and property-search pages in all available languages are stored in the website’s Cloudflare-hosted database for review by the authorised site owner. A confirmation is displayed only after the enquiry is saved. These forms do not require a mail application. Direct email links remain available if you prefer to use your own mail application.

For abuse prevention, submissions include a timestamp, source page and a daily hash derived from the connection address; the raw connection address is not stored with the enquiry. Hosting providers also process technical information needed to deliver and secure the website.

Sharing and international partners

Information is not sold. It is shared with legal, tax, property, relocation or other professional partners only when relevant and after the appropriate client instruction or permission. Each independent professional is responsible for their own regulated services and data practices.

Retention and security

Enquiry information is retained only for as long as reasonably necessary to respond, maintain appropriate business records and meet applicable legal obligations. Reasonable technical and organisational safeguards are used, but no internet transmission can be guaranteed as completely secure.

Privacy-first website analytics

We use Cloudflare Web Analytics to understand aggregate visits, page views, referral sources, device categories and website performance. Cloudflare states that this service does not collect or use visitors’ personal data and operates without analytics cookies. We do not use this information to identify individual visitors or create advertising profiles.

Your rights

Please do not include health or clinical information in the general enquiry form. Any psychological support is provided by an appropriately qualified independent professional, whose own confidentiality and data-protection terms apply.

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent. You may also contact the Portuguese data protection authority, Comissão Nacional de Proteção de Dados.

Contact

Privacy enquiries: info@pegasusglobalrelocation.com.